Workflow Support Engineer / Analyst

Mentmore are currently recruiting for a Work Flows Support Engineer / Analyst for our client, a leading telecommunication organisation who are undertaking a large-scale BSS (Telco Business Support Systems) program and implementation.

Configure and maintain the Business Work Flows in BSS Application Framework in an agile environment.

Key responsibilities:

  • Implements & maintain the Business Work flows in the BSS applications according to Business needs.
  • Involving in discussions with Solution Architect Team and Business Analyst to understand the Business requirements and business process.
  • Preparing Business Work flow charts in UML diagrams.
  • Implementing the Java objects and deploying in Application Framework to use while configuring the Work flows.
  • Configure the order fulfilment processes
  • Troubleshooting the issues and providing the support to business teams.
  • Working with development teams and vendors for deliveries.
  • Excellent communications skills, must be able to clearly communicate ideas, decisions and reasoning to both technical and non-technical team members.

Required Skills:

  • Minimum 4 years of experience in telecom and/or software development in Java
  • Proven experience in configuring the Order Fulfilment process
  • Experience in preparing UML diagram based on business process document
  • Good knowledge on Broad Band and Mobile Telecom business process as an Asset
  • Excellent knowledge on SOAP API or REST APIs
  • Experience in Telecom and BSS Environment is an asset
  • Technical mind-set with great attention to detail


Application email:

  • Compensation6-month contract - €350-€450 p/d
  • LocationLuxembourg, Luxembourg City
  • Schedulecontract