Mentmore is currently recruiting for a Technical Lead – Integration for our client, a leading retailer who are undertaking several large-scale transformation projects. They are looking to bring on board an experienced Technical Lead – Integration with a wide range of experience across all areas of IT. In particular they should have strong expertise in SaaS solutions, SQL Databases and Microsoft.

 

• Primary technical lead for Integrations within a heavily Microsoft orientated environment.
• The role will be pivotal to the 2021 migration from Dynamics to Salesforce.

 

Key responsibilities:

• Experience with Salesforce, Workday and various third-party SQL databases and SaaS solutions
• Work close with the Architecture team to define systems integrations, ensuring future technology planning, while providing the business with continued resilient services.
• Responsible for the Integration best practices and ensuring secure by design to comply with industry standard frameworks and policies.
• Software integration tools (such as Jitterbit), message-based middleware, APIs and legacy database solutions.
• Familiar with data strategies, management and GDPR
• Delivers technical solutions in conjunction with other projects and work with Service Desk team for systems that require specialist internal support resources.
• Ensure IT systems are fully documented to audit changes and updates and to support business change and operations.
• Plans, organizes, and manages technical support for relevant technologies within the Integrations Tower.
• Develop policies and procedures for the effective, efficient, legal and safe use of IT assets.
• Ensure automation and identification of process or data issues are identities and resolved.
• Provide monthly/quarterly reports as required to include, but not exhaustive to usage, growth, capacity planning, etc.

 

Required skills:

• Microsoft cloud technology infrastructure design and support: Azure, Office365 (email, SharePoint, MS Office) and Dynamics
• Proven experience of Integrations, server and network administration and support, using structured, formal processes and procedures.
• Proven experience of using Jitterbit or similar tools, e.g., MuleSoft, for both development and monitoring purposes.
• Experienced use of SQL and ability to transform legacy data feeds
• Advanced functional knowledge of operating systems, applications and utilities
• An in depth understanding of the basic principles behind technical support processes and procedures.